Authenticity Guide

At Preluxed, we are unwavering in our commitment to providing customers with genuine preowned luxury goods. Our dedication to authenticity goes beyond conventional measures with the implementation of a robust double authentication system, ensuring the utmost confidence in every purchase. Our process involves both in-house experts and third-party sources to meticulously verify authenticity and ensure:

1. A Refined Experience: We've been operating for over 7 years, curating and authenticating luxury goods, ensuring that each item is genuine. Our promise to deliver luxury products has been consistent since our inception, with each item on hand being appraised. You can be certain we only source authentic designer goods, and will provide true quality in delivering an unparalleled experience in every transaction.

2. In-House Authentication Team: Preluxed boasts an experienced in-house authentication team, comprised of experts well-versed in the intricacies of designer brands. Items undergo a meticulous examination, evaluating details such as stitching, hardware, materials, and unique features to confirm authenticity.

3. Direct Sourcing Channels: Our preowned luxury goods are sourced directly from trusted channels, including consignors, collectors, and certified resellers. Establishing direct relationships with these sources allows us to trace the provenance of each item, enhancing our ability to ensure authenticity.

4. Serial Number Verification: Designer brands, such as Louis Vuitton and Gucci, often include unique serial numbers and authenticity cards. Our team verifies these details, cross-referencing them with the brands' databases to confirm the legitimacy of each item.

5. Third-Party Authentication: As an additional layer of assurance, we engage reputable third-party authentication services. These independent experts, recognized in the industry, conduct a secondary verification process to provide an extra level of scrutiny and ensure the authenticity of the items we offer.

6. Collaboration with Brand Experts: Preluxed collaborates with experts specializing in specific designer brands. This ongoing collaboration ensures our team remains updated on the latest authentication techniques and receives insights directly from the brands themselves.

7. Transparency with Customers: We believe in complete transparency. Detailed information about our dual authentication process, including in-house and third-party verifications, is made readily available to customers upon request

8. Money-Back Authenticity Guarantee: Our commitment is further reinforced by a comprehensive money-back guarantee. If a customer questions the authenticity of a purchased item, we offer a hassle-free return process and a full refund.

At Preluxed, our double authentication system is the cornerstone of our authenticity guarantee, providing customers with an unparalleled level of confidence in the genuine nature of our preowned luxury items. Feel free to reach out to us if there's any questions or visit our FAQ for more insights